🪵 TruWood Warranty

At TruWood, every timepiece is crafted with precision, natural materials, and long-lasting quality. We stand behind our products and are committed to ensuring your complete satisfaction.

⏱ Standard Warranty

All TruWood watches include a 12-month manufacturer warranty from the date of purchase.

🛡 Adventure Protection

Upgrade your coverage with Adventure Protection, which extends your warranty by an additional 2 years, giving you extra peace of mind for everyday wear.

♾ Lifetime Movement Guarantee

We proudly offer a Lifetime Movement Guarantee, covering the internal movement of your watch for the life of the product.

✅ What’s Covered

  • Internal movement failure
  • Manufacturing defects
  • Mechanical issues under normal use

❌ What’s Not Covered

  • Water damage beyond rated resistance
  • Broken crystal / glass damage
  • Lost or stolen watches
  • Normal wear and tear (scratches, fading, strap wear, etc.)

🔄 Claim Process

Filing a warranty claim is simple:

  1. Submit a claim via our [Claim Form]
  2. Our support team will review your request within 48 hours
  3. Once approved, a repair or replacement will be issued